1. Accurate Billing

When a new tenant moves in, the energy supplier needs to know who is responsible for the account to ensure accurate billing. Failure to notify the supplier can lead to incorrect bills, either charging the new tenant or continuing to charge the previous occupant.

2. Avoiding Expensive Deemed/Out of Contract Charges

Once the Change of Tenancy has been accepted by the current energy supplier, an Out of Contract/Deemed Rate will be applied to the account from the date you took occupancy of the property. Out of Contract Rates can be around double what contracted prices should be.

3. Prevent Any Disconnection Action

Notifying the supplier allows the new tenant to establish service in their name. This ensures that they have access to energy from the start of their tenancy and any debt accrued by the old occupier will not effect the new occupiers supply avoiding and nulling any pending disconnection action.

4. Energy Usage Records

For accurate energy usage records, the supplier needs to know when a change occurs. This helps in maintaining correct consumption data and can be beneficial for energy audits or assessments.

5. Facilitating Meter Readings

Notifying the energy supplier helps facilitate final meter readings for the outgoing tenant and initial readings for the incoming tenant. This ensures that each tenant is only charged for the energy they actually consumed.

6. Customer Service

Keeping the energy supplier informed helps maintain a smooth transition for businesses, enhancing their experience and reducing the likelihood of service interruptions.

Conclusion

In summary, notifying energy suppliers of a change of tenancy is crucial for ensuring accurate billing, establishing service, and fulfilling legal obligations. It promotes transparency and fairness in energy usage and helps prevent unnecessary complications for both business owners and energy suppliers.