Client: Finley Browns Teignmouth
Industry: Independent Cafe Bar
Location: Teignmouth Devon
Completion date: August 2025
Background:
Samantha, the owner of Finley Browns, an independent café bar located in the heart of Teignmouth, like a lot of our clients was referred to Energy Costs Managed to explore opportunities for reducing her electricity expenses.
Client Challenge:
Having previously engaged a third-party broker, Samantha had a negative experience where electricity bills increased significantly under a new supply contract, leaving her dissatisfied and cautious.
She turned to Energy Costs Managed for a thorough and transparent review of her electricity costs, and to receive competitive and clearly explained supply quotations.
Client Objectives:
- Reduce Annual Electricity Expenditure
- Secure a favourable electricity supply contract tailored to the operational needs of Finley Browns
- Deal with an honest, straight talking and transparent energy broker
Solution:
1. Electricity Usage Review & Price Comparison
Energy Costs Managed conducted a full analysis of the café’s current electricity consumption and annual spend. We reviewed available market tariffs and supply options to identify cost-saving opportunities.
2. Transparent Consultation & Contract Selection
We presented Samantha with a range of competitive quotations from reputable electricity suppliers, each offering different contract lengths and pricing structures.
Every option was reviewed in detail, with full explanations of contract terms, conditions, and pricing mechanisms. We ensured that all third-party commissions were clearly disclosed upfront giving Samantha complete visibility over how rates were structured and how our service was remunerated.
This transparent approach allowed Samantha to make an informed decision with full confidence, knowing there were no hidden fees or surprises in the contract she was entering into.
3. Contract Implementation & Supplier Transfer
Once a preferred contract was selected, Energy Costs Managed handled the entire implementation process, including supplier liaison and contract set-up. The new contract was scheduled to take effect within 7 days of agreement, with no disruption to the business.
Results
Annual electricity cost savings: £3,757.35
Total reduction: 36.03% in annual spend
Contract secured: Fully managed, with terms aligned to the café’s usage profile and business needs
Client testimonial:
“Chris was such a great help finding a new energy company, it was a breeze and completely stress free, explaining everything and advising on the best deals especially for a small independent cafe , I would totally recommend chris to anyone needing advise and help on finding the best deals.”
– Samantha owner of Finley Browns, Teignmouth.
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Contact
T: 01429 756 756
Energy Costs Managed, Hub One, Innovation Centre, Hartlepool, Durham, TS5 5TG